GENERAL POLICIES

nO rEFUND POLICY

Personal Training sessions are non-refundable.
Once you have purchased your personal training package, you will not be reimbursed for unused sessions so please take this into consideration when purchasing Personal Training packages and rescheduling appointments.
If you purchase a Personal Training Sessions and cannot finish the sessions due to health issues, you may be eligible for a refund for unused sessions. You must provide documentation from your physician to receive this refund.

Personal trainer must be notified of cancellation 24 hours in advance of scheduled sessions. You must receive verbal confirmation of cancellation from the trainer.
If you do not appear for a scheduled appointment or fail to give 24 hour notice, you will be charged for the full session.
Personal trainers will only wait 15 minutes for late arrivals and your sessions will start from the time agreed upon. Please call if you are going to be more than 5 minutes late for a session.